WITHIN 30 DAYS
Callawayfootwear.com will accept returns of unworn, undamaged merchandise with all labels and tags attached and in original packaging (shoebox). Returns are accepted within 30 days of original purchase date. Only items purchased on Callawayfootwear.com with proof of purchase will be accepted. Original shipping and handling charges are not refundable.
- Email: firstname.lastname@example.org
- Phone: (978) 378-3434, ext. #1
- Customer Service will email a UPS Return Label and Return Authorization with instructions needed for return. A flat fee of $9.95 will be deducted from your order refund for return postage.
- If you are returning the shoes in the original shipping box, please remove any shipping labels. Attach the pre-paid return label to the outside of the box. Note the tracking# so you have a reference to track your return. Do not use the shoebox as the shipping box when returning the product.
- You can track the status of your return at www.ups.com
- Please allow 14 business days for the receipt and processing of your return. We will issue credit in the original form of payment less the $9.95 flat shipping fee.
We are sorry but we do not have an exchange policy at this time. Please purchase the new item and return the unwanted item per the Return Policy above. We accept returns within 30 days of the original purchase date.
Thank you for shopping at callawayfootwear.com!